The EdZola blog
Ideas, guides and case studies for nonprofit technology.
Practical writing on data, MIS, CRM and AI from six years of building systems with nonprofits, foundations and social enterprises.
Let’s Listen to Everyone: Voice AI for the Social Sector
Voice AI for the social sector: how Zolabs.ai collects beneficiary feedback over phone calls in 13+ Indian languages, with no app or smartphone needed.
This is how we think about AI. For whatever it's worth.
AI amplifies the habits you already have. A practical three-stage AI framework for nonprofits, from institutional intelligence to scalable systems.
What Is a Management Information System (MIS) for Nonprofits? The Complete 2026 Guide
What is a nonprofit MIS? How it differs from a CRM, what it costs, when you're ready and how to choose one for programs, M&E and donor reporting.
EDG: Aria CFO Services – Enabling Effective Project Management and Team Collaboration with Zoho Projects
Case study: how Aria CFO Services replaced Excel and email task tracking with Zoho Projects in two months, giving teams clear ownership and deadlines.
Compass MIS: Transforming State-Wide Teacher Training with Tech
How EdZola built Compass MIS on Zoho Creator for SEF, moving state-wide teacher training from spreadsheets to data-backed decisions. Read the case study.
Voice & Chat AI for NGO Data Collection in India: Bridging the Last-Mile Gap
Voice and chat AI for NGO data collection in India: five field use cases, voice vs IVR vs chatbots, and a three-step quick start with zolabs.ai.
7 Must-Have Layers of Tech Support for Nonprofits in 2025
Seven layers of tech support nonprofits need, from peer learning and advisory to hyper-care and ongoing maintenance. See which layer your team is missing.
How a CRM Saved Me from Losing My Mind and Why Every NGO Needs One
How a simple CRM, Zoho Bigin, replaced spreadsheets and reminder apps for tracking nine prospects, and why every NGO needs one for donor follow-ups.
EDG: Tapasya – Tracking Government Scheme Beneficiaries’ Data with Zoho Creator
Case study: Tapasya built a beneficiary management system on Zoho Creator in four months to track government scheme access for 5,000+ families.